FAQs
Explore detailed responses to common queries and concerns.
Frequently asked questions and responses
Alongside our competitive rates, we take pride in being accessible to address any queries you may have during the duration of your loan. Whether you are a first-time buyer or a seasoned investor, we are dedicated to supporting you whenever you need assistance.
What does a broker do?
A broker is a finance expert who collaborates closely with you to understand your borrowing objectives and assess how much you can borrow. They generally offer a more customised level of service compared to lenders and have access to a variety of loans from multiple lenders, allowing them to identify the most suitable loan conditions for your specific needs.
Do you charge fees for home or investment loans?
No additional loan repayments or charges are incurred when you secure a loan through a broker. Brokers earn a commission from the lender for bringing in new business, which does not influence your interest rate or other terms of the loan.
Is it more expensive to use a broker?
Engaging a broker is at no cost to you, as the lender compensates the broker. With access to a wide range of loan options from various lenders, brokers will help you find the perfect loan that suits your situation. Typically, this will involve securing the most competitive rate available and the product features that best meet your requirements.
Some brokers may charge service fees, which will be clearly communicated before they commence their services.
How much can I borrow?
While our borrowing calculator provides a useful estimate of your potential borrowing capacity, we recommend reaching out to our team for a more accurate evaluation. We can discuss your specific options and delve into your circumstances in greater detail.
Should I choose a fixed or variable rate?
As the name implies, variable rate home loans feature interest rates that fluctuate over time. They typically offer greater flexibility compared to other loan types, including options like redraw facilities and extra repayments. However, the repayment amounts are not fixed.
Conversely, fixed rate home loans provide consistent monthly payments, allowing you to know exactly what your repayment amount will be throughout the loan term. These loans may lack some flexibility in features but provide borrowers with certainty when planning their budgets.
When deciding which loan type suits you best, consider what matters more—whether it’s flexibility or assurance regarding your monthly payments.
Which lenders are you partnered with?
Thanks to our affiliation with a mortgage aggregator, we have the ability to access loan options from over 50 different lenders. This allows us to assist you in finding a variety of suitable choices tailored to your unique circumstances.